Privacy Policy

Last updated: November 08, 2024

Your privacy is exceptionally important to us. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR), and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You explicitly consent to the collection and processing of Your Personal Data in accordance with this Privacy Policy. You have the right to withdraw Your consent at any time..

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DOQFY Internet Private Limited, #161, 2nd Floor, Basavanagar Main Rd, Above Reliance Trends, Vignan Nagar, Basavanagara, Bengaluru, Karnataka 560037.

Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: India.

Device means any device that can access the Service such as a computer, a mobile phone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.This includes online identifiers such as IP addresses and cookie identifiers.

Service refers to the products offered through the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or authorized individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to DOQFY, accessible from https://www.doqfy.in/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Types of Cookies We Use
  • Necessary / Essential Cookies: Session cookies administered by us, essential for providing services available through the Website and enabling certain features.
  • Cookies Policy / Notice Acceptance Cookies: Persistent cookies administered by us to identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: Persistent cookies administered by us that remember choices you make, such as remembering your login details or language preference.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including to monitor the usage of our Service.
  • To manage Your Account: To manage Your registration as a user of the Service.
  • For the performance of a contract: Development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased.
  • To contact You: By email, telephone calls, SMS, or other electronic communication for updates, security, and service information.
  • To provide You with news: News, special offers, and general information about similar goods, services, and events unless opted out.
  • To manage Your requests: Attending and managing Your requests to Us.
  • For business transfers: Evaluating or conducting a business restructuring, merger, or sale of assets.
  • For data analysis and service improvements We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
Legal Basis for Processing Personal Data under GDPR

We process your Personal Data based on the following legal grounds:

  • Contract: Processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Service, preventing fraud, and marketing our products (where these interests do not override your fundamental rights and freedoms).
  • Consent: We may rely on your consent for certain types of processing, such as sending you marketing communications. You have the right to withdraw your consent at any time.
Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our joint venture partners and any other subsidiaries, or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements. We will retain Usage Data for internal analysis purposes, generally for a shorter period, except when needed for security, service improvement, or legal obligations.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. We will ensure that any transfer of Personal Data outside of India will be conducted in compliance with applicable laws and will include appropriate safeguards such as Standard Contractual Clauses or other mechanisms approved by regulatory authorities.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. This includes ensuring adequate safeguards are in place when transferring your data outside of your jurisdiction.

Your Data Protection Rights under GDPR

As a data Subject, you have the following rights regarding your Personal Data:

  • RIGHT TO BE INFORMED :: You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy.
  • RIGHT OF ACCESS :You have a right to access the personal data you have provided by requesting us to provide you with the same.
  • RIGHT TO RECTIFICATION : You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.
  • RIGHT TO ERASURE : You have a right to request us to delete your personal data.
  • RIGHT TO RESTRICT : You have a right to request us to temporarily or permanently stop processing all or some of your personal data.
  • RIGHT TO OBJECT : You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.
  • RIGHT TO DATA PORTABILITY : You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party’s product/service.
  • RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING : You have a right to not be subject to a decision based solely on automated decision making, including profiling.

When you use our Service, whether as a Visitor or a registered Customer/User, we collect and process your data to provide and improve the Service. This includes using your data to fulfill your requests for services and to take necessary steps before providing those services.

If we intend to use your data for purposes beyond providing the Service (e.g., marketing), we will obtain your explicit consent. You can withdraw your consent at any time, here.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you. You may be able to delete certain information from within the Service. You can also contact us to request access to, correct, or delete any personal information that you have provided to us.

We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure in compliance with GDPR requirements. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Data Breach: In the event of a data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. We will also notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms.

Children's Privacy

Our Service does not address anyone under the age of 18 years, as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We do not knowingly collect personally identifiable information from anyone under the age of 18 years. However, children under 18 years can still access the internet with parental consent. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 years without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: